Holiday reminder: Order by 15/12 for delivery before the holidays
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- HOME/
- CUSTOMER SERVICE/
- CONTACT US
The quickest way to reach us is by calling our English, French, Italian and German speaking team on +41 43 588 2222.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
OPENING TIMES(German, French and Italian speaking teams)
By phone
Monday - Friday: 08:00 - 18:00
Saturday: 09:00 - 17:00
Sunday: CLOSED
Holidays: 09:00 - 17:00
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
If you need to contact us outside of our opening hours, you can email our German speaking team, French speaking team, or Italian speaking team.
If you need to contact one of our stores directly, you can find all the details in our Store locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice.
You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.