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Make sure when contacting Customer Service to choose the right contact details for the country in which you placed your order.
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in German.
The quickest way to reach us is by calling us on 0800443066.
You can also chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Telephone
Monday – Friday 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 13:00 CET
Holidays: 09:00 – 17:00 CET
Chat
Monday – Friday 08:00 – 19:45 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 13:00 CET
Holidays: 09:00 – 17:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442035147777.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0249 175 31 .
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0130 008 62 .
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0222 325 46 .
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442035147777.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0660 50 41.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +358841541377.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442035147777.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 211 198 49 11.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in German.
The quickest way to reach us is by calling us on 08006648195.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 08:00 - 18:00 CET
Saturday: 09:00 - 17:00 CET
Sunday: Closed
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442035147777.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442035147777.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442035147777.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0686 882 60.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0521 402 33.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0278 674 22.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 08:00 - 18:00 CET
Saturday: 9:00 - 17:00 CET
Sunday: Closed
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 23967144.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in Polish.
The quickest way to reach us is by calling us on +48800005460.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 08:00 - 19:00 CET
Saturday & Holidays: 09:00 - 17:00 CET
Sunday - chat only: 09:00 - 17:00 CET
Changed opening hours on:
24/12 - chat only: 09:00 - 14:00 CET
25/12: closed
31/12 - chat only: 09:00 - 17:00 CET
01/01: closed
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442035147777.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0316 301 951.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442035147777.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442035147777.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442035147777.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 - 21:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
The quickest way to reach us is by calling our English and German speaking team on +41 43 588 2222.
We are open: (German-speaking team)
Monday - Friday: 08:00 - 18:00 CET
Saturday: 09:00 - 17:00 CET
Sunday: Closed
We are open: (English-speaking team)
Monday - Friday: 09:00 - 22:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
If you need to contact us outside of our opening hours, you can email our German speaking team or our English speaking team.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442076603008.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen. You can also send us a message on Facebook.
We are open:
Monday - Friday: 08:00 - 20:00 GMT
Saturday: 09:00 - 18:00 GMT
Sunday: 09:00 - 17:00 GMT
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.