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Our customer service is provided in English.
Our customer service is provided in English.
The quickest way to reach us is to chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen, or you can also send us a message on Facebook.
Web Call
If you are using your mobile you can call us for free through your internet connection. By clicking the button below you will leave our website and start the web application of our service provider. You can close the new browser window at any time to
WE ARE OPEN:
Monday - Friday: 9am – 4pm CET
Saturday - Sunday: 10am - 4pm CET
Festive opening hours:
December 24th: 9AM - 11PM CET
December 25th: CLOSED
December 26th: 9AM - 4AM CET
December 31st: 9AM - 11PM CET
January 1st: 11AM - 3AM CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store locator.
Tax and customs
For questions regarding Import duties and tax fees please contact your local UPS.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice.
You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
Tax & customs
For questions regarding Import duties and tax fees please contact your local UPS.